About Wood Flooring Kent
An established UK flooring retailer combining industry expertise with dedicated customer support.
Our Story
Wood Flooring Kent was established to provide carefully selected flooring products supported by clear, knowledgeable advice and dependable order handling.
From the outset, the focus was not simply on offering products, but on building a structured retail operation — one that prioritises accurate information, transparent pricing and consistent customer support. Flooring is a considered purchase, and customers deserve clarity before, during and after ordering.
Our team combines decades of industry experience with direct relationships across leading UK manufacturers and distributors. This enables us to maintain competitive pricing, clear lead times and reliable supply across a wide product range.
Every order is managed through defined internal processes covering presales guidance, stock coordination, order tracking and after-sales support. This structured approach ensures that customers receive accurate information and straightforward communication at every stage.
Today, Wood Flooring Kent supplies thousands of floors nationwide each year, serving homeowners, landlords, developers and trade customers across mainland UK. While the business continues to grow, the commitment remains consistent: quality products, clear advice and dependable service.
Our Customer Support & Technical Team
Wood Flooring Kent operates with defined roles covering presales advice, order management and after-sales support. Customers speak directly with experienced team members, ensuring accurate information and clear communication at every stage.
Jonathan Bromell
Founder – Presales & Technical Advice
Provides direct product guidance and technical advice to customers prior to purchase. Oversees product selection and supplier relationships across the business.
Beth
Customer Care – After-Sales Support
Supports customers with order updates and product information, ensuring clear communication and accurate handling throughout the ordering process.
Rob
Customer Care Manager
Oversees order management and customer service processes, maintaining consistency in handling refunds, escalations and service standards.
Why Customers Choose Wood Flooring Kent
Wood Flooring Kent operates as an established UK flooring retailer, supplying customers nationwide with structured support and clearly defined service standards.
Multi-Award-Winning Retailer
Recognised through independent industry awards for service standards and retail excellence.
Rated Excellent by UK Customers
Consistently high ratings from verified customers across independent review platforms.
20+ Years of Combined Industry Experience
Our team brings decades of practical flooring knowledge, supporting informed purchasing decisions.
Thousands of Floors Supplied Nationwide
Serving homeowners, landlords, developers and trade customers across mainland UK.
Need advice before placing your order?
Choosing the right flooring involves more than colour and finish. Our team provides clear product guidance, technical advice and accurate information on availability and lead times — helping you order with confidence.
Monday–Friday: 09:00–17:00
Saturday: 09:00–13:30